Skip to the content

Kansas State University

Lafene Health Center
Kansas State University
1105 Sunset Avenue
Manhattan, KS 66502-3761
785-532-6544
lafene@k-state.edu
Photo of staff

Room 201

Cashier
785.532.7759
Insurance
785.532.6749

Business Office

Student health fee

The student health fee which is included in tuition each semester, allows the student to see a healthcare provider free of charge. This fee entitles access to all services provided at the Health Center. Eligibility for services is in effect approximately one week prior to the start of classes until midnight prior to the start of classes the following semester: Fall semester (August to January), Spring semester (January to June). For information regarding Summer eligibility, call 785.532.6544.

Students needing ancillary (other) services or procedures such as laboratory tests, x-rays, physical therapy treatments, medications or medical supplies will be assessed a charge, customarily much less than you would have to pay in the general community. There will be a charge for physical exams for employment, etc. which require forms and/or letters to be completed by a provider. Any question concerning the cost of a procedure should be directed to the Business Office.

Student spouse fee

The student spouse fee is available through the Business Office. This fee includes all services at Lafene Health Center. The student is responsible for their spouse's account as well as their own.

Payment policy

All charges are due and payable at time of service. Accounts not paid in full after 60 days will be assessed a 1.5% per month handling fee on the unpaid balance and will be considered delinquent.

Delinquent (unpaid) accounts

If you have a delinquent account you will not be able to enroll or drop/add classes. You will not be able to receive transcripts or diplomas.

Note: Lafene Health Center can collect from student financial aid without notice on any unpaid balances.
Health insurance for non-pharmaceutical services

Commercial health insurance claims will be submitted when you provide us with complete and current medical insurance information (see below), providing the insurance company has a USA address. However, there may also be certain contractual reimbursement systems with which the Health Center does not have a payment arrangement. Check with the Health Center's insurance personnel for more information.

Insurance information must be provided to the Business Office within 30 days of service if you wish Lafene Health Center to submit the claim to your insurance company. If insurance information is not available, you will be billed for services and it will be your responsibility to submit the claim to the insurance company. A procedure printout suitable for self-filing will be provided by the Business Office upon request.

Currently, for MEDICAL insurance, we require a copy of the front and back of your insurance card, and the following information:

  • Student’s name
  • Student's social security number
  • Policy holder’s name
  • Policy holder’s social security number
  • Policy holder’s address including street, city, zip
  • Policy holder’s date of birth
  • Patient’s relationship to the policy holder

This information is necessary in order to file your claims. Be aware that all insurance claims will be filed unless you notify us otherwise. If you have any questions regarding your insurance claims, please contact our Insurance Department by phone, 785.532.6749 or email lafene@ksu.edu. (The Kansas Board of Regents offers health insurance for students at a reduced cost through the Statewide Student Insurance Program.)

Health insurance for pharmaceutical services

Claims for prescription drugs can be filed with most insurance companies at the time of service, including the University sponsored student health insurance plan. If the Pharmacy is not provided with current, accurate insurance information at the time of service, insurance filing becomes the patient's responsibility. The pharmacy receipt given with your prescription may be used in self-filing for all insurance carriers. For questions regarding Prescription Insurance, call 785.532.7758.

Address changes

Send address changes to: Lafene Business Office. Please include Social Security Number and birth date in the e-mail to insure the correct account is changed. If you would like your Billing Statement to be sent to your parent's address or permanent address, please complete the Statement Address Authorization Form, sign it and send or bring to Lafene Health Center. Please Note: Any address change made in KATS does not change your Lafene Account.

Questions

For questions regarding your account, call 785.532.7759. Please include your social security number on all correspondence regarding your account.

Back to top

Click to download Adobe Reader site map | lafene@k-state.edu |